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Samba Bank Partners with Unikrew Solutions to Redefine Digital Customer Onboarding Experience for its Customers in Pakistan and Abroad

December 7, 2025
in Business
Samba Bank Partners with Unikrew Solutions to Redefine Digital Customer Onboarding Experience for its Customers in Pakistan and Abroad
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Unikrew Solutions proudly announces its collaboration with Samba Bank, where it has successfully deployed “CASCADE”, an end-to-end digital onboarding platform that enables customers to open bank accounts remotely, securely, and conveniently, in compliance with the State Bank of Pakistan’s (SBP) Digital Onboarding Framework.

Through this collaboration, Samba Bank is now entering a new era of Digital Customer Onboarding, and progressing towards Islamic Banking Customer Onboarding, while building upon the solid groundwork already laid over the past two years using the CASCADE platform. While the solution has since been facilitating seamless, paperless account opening for individuals, its renewed positioning now aligns with the Bank’s vision to support fully digital, Shariah-compliant onboarding journeys for both individuals and medium-sized enterprises (SMEs) customers, particularly as the State Bank of Pakistan mandated consolidated digital onboarding guidelines and encouraged the digitization of SME onboarding across the industry. In November 2025, both organizations signed the collaboration agreement, reaffirming their commitment to drive innovation in conventional and Islamic digital customer onboarding and support Pakistan’s evolving fintech and regulatory landscape.

The CASCADE platform, developed by Unikrew Solutions, delivers a frictionless digital journey powered by using the award winning biometric verification technology, AI-driven identity validation, and real-time regulatory compliance checks, ensuring a high-security, low-friction experience for customers while maintaining requisite adherence to SBP directives. Operational for over two years, the platform remains a cornerstone of Samba Bank’s broader digital transformation strategy, reinforcing its commitment to expand financial access and convenience for individuals and businesses across Pakistan and abroad.

“At Samba Bank, we remain committed to building a seamless, inclusive, digital banking experience for our customers covering Conventional and Islamic Banking alike. Our collaboration with Unikrew Solutions reflects our shared vision to leverage technology for trust, convenience, and compliance, in line with the State Bank’s vision for Pakistan’s digital financial future,” said Zeeshan Kaiser, Chief Digital Officer, Samba Bank Limited.

“CASCADE embodies Unikrew Solutions’ commitment to enabling secure, scalable, and compliant digital transformation in the financial sector. Our partnership with Samba Bank demonstrates how technology can elevate customer experience while fully adhering to regulatory and Shariah requirements,” said Muhammad Naveed Sharif, CEO, Unikrew Solutions.

This partnership reinforces our vision for the future of digital customer onboarding. With CASCADE, Samba Bank and Unikrew Solutions are redefining how customers onboard, verify, and manage their banking relationships. Together, we are setting new benchmarks for digital banking excellence, Shariah compliance, and regulatory alignment in Pakistan.

About Samba Bank Limited

Samba Bank Limited is a progressive financial institution committed to delivering cutting-edge banking solutions, innovative products, and superior customer experiences across retail, corporate, and digital banking channels in Pakistan.

About Unikrew Solutions

Unikrew Solutions is a leading digital technology company specializing in Digital Identity, Digital Lending, End-to-End Customer Onboarding, and Generative AI-driven solutions. Serving over 38 financial and public sector organizations, Unikrew Solutions enables secure, frictionless, and compliant digital transformation through its standardized AI-powered platforms.

Tags: BankCustomerCustomersDigitalExperienceOnboardingPakistanPartnersRedefineSambaSolutionsUnikrew
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