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BillTrim
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BillTrim Pros and Cons
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BillTrim Review
Why it stands out: BillTrim’s standout feature is its bill negotiation services. The app works with your cable, internet, utility, and other providers to lower your costs and save you up to $900 per year on your bills. It renegotiates bills at least twice annually.
The service seems to be largely successful, according to customer reviews. On customer review platform Trustpilot, 96% of customers rate their experience five out of five stars with the company. Another 3% give it four stars.
Pricing: BillTrim costs $99 for a lifetime of services. This includes a professional renegotiation of your bills twice per year, as well as the platform’s bill monitoring and automatic bill payments.
There is no BillTrim plan that is free of upfront charges. However, if BillTrim can’t save you at least $300 on your bills in the first year, the company will refund your $99 fee.
Look out for: Some customers have complained about a lack of customer service in reviews. The company doesn’t have a public service line or contact form, though it does have a customer service email and a live chat function on the app. Others have had problems with duplicate charges when using BillTrim’s auto-payment feature.
About BillTrim
BillTrim is a bill negotiation platform that works with service providers to reduce the costs of your bills. The service costs a one-time fee of $99 and includes professional negotiation twice per year.
The platform also offers bill monitoring, which tracks bill trends and alerts you if there’s an increase, and an autopay feature. This pays your bills automatically using your connected bank account.
If you have questions about BillTrim, the company offers a resource center on its app and website, which address customers’ most commonly asked questions. There is also a live chat feature within the mobile app and a customer service email address.
The mobile app is rated 5 out of 5 stars in the Apple store, though that’s based on only nine ratings. It currently has no ratings on the Google Play store.
Is BillTrim Trustworthy?
BillTrim holds an A+ rating with the Better Business Bureau. It also boasts 4.92 stars out of a possible five, indicating the company responds to customer complaints effectively and is transparent about its business practices. The company has closed four complaints with the BBB in the last three years.
BillTrim doesn’t have any recent public controversies or lawsuits that could be identified.
BillTrim FAQs
Is the BillTrim app legitimate?
BillTrim is a legitimate company that negotiates bills in exchange for a one-time fee. The app is available in the Apple and Google Play stores.
How does BillTrim work?
BillTrim works by negotiating with cable, internet, and other service providers on your behalf. This can potentially lower your bills and save you money.
How much does BillTrim cost?
BillTrim comes with a one-time fee of $99. The company will refund your fee if it’s not able to save you at least $300 on your bills in the first year.
Will BillTrim work for me?
BillTrim does work for many customers and can save you up to $900 total in a year. In the event BillTrim cannot reduce your bills by at least $300 within the first year, it will refund your $99 fee.
Methodology: How We Reviewed BillTrim
To review BillTrim, we evaluated the app’s pricing, availability, customer reviews, usability, customer support, and trustworthiness, rating each one on a scale of one to five. We ultimately rated the BillTrim app a 3.75/5 overall.
The full ratings are detailed below:
| Feature | Insider rating (out of 5.0) |
| Price | 3.0 |
| Availability | 5.0 |
| Customer satisfaction | 3.0 |
| Usability | 3.0 |
| Customer support | 3.0 |
| Ethics | 5.0 |
| Total | 3.75 |
How BillTrim Compares
BillTrim vs. Mint
Mint is primarily a budgeting and money management app, though it does offer bill negotiation through its partner Billshark. In addition to these services, Mint also offers free credit score monitoring, bill payment tracking, subscription management, and investment portfolio tracking.
Mint is a completely free app, though you will pay 40% of any savings its bill negotiation services net you. For this reason, if you’re simply looking to renegotiate bills, BillTrim may be a better bet, as it can save you up to $900 and costs a $99 flat fee. With Mint, $900 saved would cost you $360.
If you prefer a more comprehensive financial app — or one entirely free of charge, Mint is the better choice. Insider has named Mint as one of our top budgeting apps.
BillTrim vs. Rocket Money
Rocket Money is another app that includes bill negotiation — though that’s not its main feature. Rocket Money also includes expenditure tracking, budgeting tools, and credit score monitoring, and it will help you cancel unwanted or rarely used subscriptions. Its premium plans, which range from $3 to $12 per month, also include a savings account, a net worth tracker, and access to your credit report.
If you’re simply looking for bill negotiation, BillTrim is likely the best choice, as it can save you up to $900 and costs a $99 flat fee. With Rocket Money, you’ll pay 40% of anything the service saves you (on $900 saved, that’d be $360).
If, on the other hand, you need a more robust app that offers more than just bill negotiation, Rocket Money is a better choice. We also selected Rocket Money as one of the best budgeting apps right now.
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