In a major step toward digitizing public service delivery, the National Database and Registration Authority (NADRA) has officially launched an online appointment booking feature through its Pak ID mobile application. This new functionality allows Pakistani citizens to schedule their visits to selected NADRA centers in advance, significantly reducing wait times and improving the overall service experience.
As part of the first phase of this initiative, online appointments are now available at 43 major NADRA Registration Centers (NRCs) across the country. The authority plans to expand this service to additional centers in the future.
Key Cities and Centers Offering Online Appointments
The appointment feature is currently available in major cities and regions, including Islamabad, Rawalpindi, Karachi, Lahore, Quetta, Peshawar, and several areas in Gilgit-Baltistan and Azad Jammu & Kashmir (AJK). The centers offering online bookings are as follows:
Islamabad & Rawalpindi
- Mega Center, Blue Area, Islamabad
- Mega Center, Murree Road, Rawalpindi (I & II)
- NRC Rawalpindi Cantt
- NRC Gujrat
Karachi & Sindh
- NADRA Big Center, Karachi East
- Mega Center, DHA, Karachi South
- Mega Center, North Nazimabad, Karachi Central
- Mega Center, Siemens Chowrangi, Karachi West
- NADRA Big Center, Hyderabad
- NRC Hyderabad
Lahore & Punjab
- Mega Center, Data Gunj Bukhsh, Lahore
- Mega Center, Egerton Road, Lahore
- Mega Center, Zoo Road, Lahore
- NADRA Mega Center, Gujranwala
- NADRA Mega Center, Sialkot
- NRC Bahawalnagar, Bahawalpur, Mianchunnu, Multan City, Mumtazabad (Multan), Pakpattan, Rahim Yar Khan, Vehari, Jhang
- NADRA Mega Center, Faisalabad
- NADRA Big Center, Faisalabad
- NRC Sargodha City
Khyber Pakhtunkhwa (KP)
- NADRA Mega Center, Peshawar
- NADRA Mega Center, Ring Road, Peshawar
Interior Sindh
- NRC Jacobabad
- NRC Khairpur
- NRC Sehwan
- NRC Larkana
Balochistan
- NADRA Mega Center, Quetta
- NRC Sariab Road, Quetta
- NRC Quetta Central
- NRC Gwadar
AJK & Gilgit-Baltistan
- NRC Muzaffarabad
- NRC Muzaffarabad Gojra
- NRC Rawalakot
- NRC Gilgit
- NRC Diamir
- NRC Skardu
How to Book an Appointment
To utilize this service, users need to download or update the Pak ID mobile app. After logging in, they can select their preferred NADRA center and book a time slot of their choice using the appointment feature. The system aims to streamline visits, reduce long queues, and improve service delivery at high-traffic registration centers.
Future Enhancements and NADRA’s Vision
According to NADRA officials, this move is part of a broader initiative to enhance digital governance, simplify access to national registration services, and reduce congestion at physical service points. Future updates may include further expansion of appointment-enabled centers and the integration of real-time queue tracking.
“The introduction of the online appointment system through the Pak ID app reflects NADRA’s commitment to providing smart, efficient, and citizen-friendly services,” an official stated.
With this digital leap, NADRA continues to strengthen Pakistan’s public service infrastructure by leveraging technology to increase convenience, transparency, and operational efficiency for millions of citizens nationwide.
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