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Home Personal Finance

Citi vs. Wells Fargo: Which Bank Is a Good Match for You?

by DTB
May 27, 2023
in Personal Finance
Reading Time: 50 mins read
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Citi vs. Wells Fargo: Which Bank Is a Good Match for You?
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Our experts answer readers’ banking questions and write unbiased product reviews (here’s how we assess banking products). In some cases, we receive a commission from our partners; however, our opinions are our own. Terms apply to offers listed on this page.

The bottom line: Citi® offers more CD terms and pays higher interest rates on savings accounts than Wells Fargo. If you’re searching for the best checking account, it may be a tight race between Citi and Wells Fargo.

If you prefer a traditional banking experience, Citi and Wells Fargo are two national brick-and-mortar banks you might be considering.

We’ve compared each bank’s savings account, checking accounts, and CDs so you may see if a particular institution might be better suited for your needs. We’re also looking at how each bank’s recent history so you can gauge their trustworthiness.

See Insider’s best national banks>>

Compare Citi vs. Wells Fargo
  • Citi® Accelerate Savings
  • Wells Fargo Way2Save® Savings Account
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Editor’s Rating
3.75/5

A five pointed star

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Annual Percentage Yield (APY)


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4.05% (vary by location)

Minimum Deposit


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$0
Editor’s Rating
2.5/5

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Annual Percentage Yield (APY)


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0.15%

Minimum Deposit


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$25

Learn more


Citi, Member FDIC

Start saving


Wells Fargo, Member FDIC

Citi Pros and Cons

Pros Cons
  • 690 branches and 72,000 fee-free ATMs

  • High interest rate on savings account (need at least $1 in account to earn interest)

  • Possible to waive monthly service fees

  • High interest rate on 1-year and 18-month CDs

  • Different types of CDs (no-penalty and Step Up CDs)

  • Earn up to $2,000 in a cash bonus if you’re a new customer

  • Citi groups its bank accounts into packages, which may group checking and savings accounts
  • Doesn’t offer a money market account
  • Monthly service fees if you don’t qualify to waive them
  • Citi® Accelerate Savings isn’t available in CA, CT, IL, MD, NV, NJ, NY, VA, DC, some parts of FL, and Puerto Rico
  • F rating from the Better Business Bureau due to government action taken against the business and high volume of customer complaints

Wells Fargo Pros and Cons

Pros Cons
  • 4,900 locations and 12,000 ATMs

  • Possible to waive monthly service fees

  • Save As You Go® feature transfers $1 into your Way2Save Savings Account from checking each time you swipe your debit card

  • Wells Fargo Everyday Checking $300 bonus with a minimum opening deposit of $25 and receive a total of $1,000 or more in qualifying direct deposits to your new checking account within 90 calendar days of account opening (offer ends June 27, 2023)

  • Wells Fargo Way2Save Savings $525 bonus with a minimum opening deposit of $25 and bring $25,000 or more in new money to your new savings account by day 30 and maintain at least a $25,000 balance through day 90 after account opening (offer ends 6/27/2023)

  • Low interest rates on savings and CDs
  • Monthly service fees
  • F from the Better Business Burea and public settlements involving racial and disability discrimination

Citi vs. Wells Fargo Checking Account Comparisons

Below, we’ve compared each bank’s low-fee checking accounts.

  Citi Access Account Wells Fargo Everyday Checking Account
Minimum opening deposit $0 $25
Monthly service fee $10 or $0 $10 or $0
How to waive the monthly service fee

Check off at least one of these requirements per month:

  • Receive a direct deposit of any amount
  • Make one bill payment 
  • Have an average monthly balance of at least $1,500 in all Citi accounts and investment accounts

Check off at least one of these requirements per month:

  • Receive direct deposits of at least $500
  • Have $500 or more in your account daily
  • Link your account to a Wells Fargo ATM Card or Campus Debit Card
  • Are between the ages of 17 and 24
Sign-up bonus None $300
Next steps Learn More Learn More

Winner: Citi

The Citi Access Account barely edges out the Wells Fargo Everyday Checking Account because it has a $0 opening deposit and makes it a bit easier to waive the monthly service fee. However, if you are under the age of 24 , you might still want to consider Wells Fargo since your monthly service fee will automatically be waived.

Citi Citi Access Account

Citi Access Account
3.5/5

A five pointed star

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Annual Percentage Yield (APY)
None


Minimum Deposit Amount
$0


Fees
$10 monthly service fee

Learn more

Citi, FDIC Insured

View Full Details

Citi Citi Access Account

Citi Access Account
3.5/5

A five pointed star

A five pointed star

A five pointed star

A five pointed star

A five pointed star



Annual Percentage Yield (APY)
None


Minimum Deposit Amount
$0


Fees
$10 monthly service fee

View Full Details

Learn more

Citi, FDIC Insured

Citi Access Account

Citi Citi Access Account

Learn more

Citi, FDIC Insured


Details


Fees
$10 monthly service fee


Annual Percentage Yield (APY)
None


Minimum Deposit Amount
$0
Editor’s Rating

3.5/5

A five pointed star

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3.5 out of
5 Stars

Pros & Cons
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Pros

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No opening deposit

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Relatively easy to waive monthly service fee

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No overdraft fees

Cons
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$10 monthly service fee

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No paper checks

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$2.50 fee for using out-of-network ATMs

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BBB gives Citi an F in trustworthiness

Highlights
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More Information
  • The most basic Citi checking account
  • Access to over 650 branches in the US
  • Waive the $10 monthly service fee by making one direct deposit per month, OR making one bill payment per month, OR maintaining an average monthly balance of $1,500 in linked accounts
  • No minimum opening deposit
  • FDIC insured
Additional Reading
Chevron icon It indicates an expandable section or menu, or sometimes previous / next navigation options.

Read our review
Read Our Review A looong arrow, pointing right

Citi vs. Wells Fargo Savings Account Comparisons

Citi and Wells Fargo both have two types of savings accounts. We’ve compared the Citi® Accelerate Savings to the Wells Fargo Way2Save® Savings Account since these accounts are available in most states and have similar monthly service fees.

  Citi® Accelerate Savings Wells Fargo Way2Save® Savings Account
APY 4.05% (vary by location) 0.15%
Minimum opening deposit $0 $25
Monthly service fee $4.50 or $0 $5 or $0
How to waive the monthly fee

Fulfill one of the following criteria monthly:

  • Have an average monthly balance of $500 or more (for Basic or Access account packages when its not linked to checking)
  • Have an average monthly balance of $1,000 or more OR make an enhanced direct deposit and one qualifying bill payment (for Basic or Access account packages with checking and savings accounts)
  • Have  an average monthly balance of $30,000 or more across all your Citi accounts (for the Citi Priority account package)
  • Have an average monthly balance of $10,000 or more across all your Citi accounts (for the Citi account package)
  • Automatically waived if you have a Citigold account

Fulfill one of the following criteria monthly: 

  • Have $300 in your account daily
  • an automatic transfer of $25 or more each fee period from a linked Wells Fargo checking account
  • an automatic transfer of $1 or more each business day within a fee period from a linked Wells Fargo checking account
  • Use the Save as You Go feature if you have a checking account
  • Are under the age of 24 
Caveats
  • Not available in CA, CT, IL, MD, NV, NJ, NY, VA, certain parts of FL, certain parts of Puerto Rico, or Washington, DC
  • May also need to open a checking account
None
Next steps Learn More Start Saving

Winner: Citi

Citi® Accelerate Savings will likely be a more appealing option since you’ll earn more interest on your savings. However, if you don’t live in one of the 42 states that has Citi® Accelerate Savings or you worry about the minimum balance requirements, the Wells Fargo Way2Save® Savings Account might be worth exploring.

Citi Citi® Accelerate Savings

Citi® Accelerate Savings
3.75/5

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Annual Percentage Yield (APY)
4.05% (vary by location)


Minimum Deposit Amount
$0


Fees
$4.50 monthly service fee

Learn more
Citi, Member FDIC

View Full Details

Citi Citi® Accelerate Savings

Citi® Accelerate Savings
3.75/5

A five pointed star

A five pointed star

A five pointed star

A five pointed star

A five pointed star



Annual Percentage Yield (APY)
4.05% (vary by location)


Minimum Deposit Amount
$0


Fees
$4.50 monthly service fee

View Full Details

Learn more
Citi, Member FDIC

Citi® Accelerate Savings

Citi Citi® Accelerate Savings


Learn more
Citi, Member FDIC


Details


Fees
$4.50 monthly service fee


Annual Percentage Yield (APY)
4.05% (vary by location)


Minimum Deposit Amount
$0
Editor’s Rating

3.75/5

A five pointed star

A five pointed star

A five pointed star

A five pointed star

A five pointed star

3.75 out of
5 Stars

Pros & Cons
Chevron icon It indicates an expandable section or menu, or sometimes previous / next navigation options.

Pros

Check mark icon A check mark. It indicates a confirmation of your intended interaction.

High APY (minimum $1 balance to earn)

Check mark icon A check mark. It indicates a confirmation of your intended interaction.

No opening deposit

Cons
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You may pay a monthly fee, depending on a variety of factors

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Other fees depend on which checking account you link to your savings account

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Not available in certain states

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BBB gives Citi an F in trustworthiness

Highlights
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More Information
  • Monthly fee depends on whether you link to a Citi checking account, and which checking account you choose
  • You may qualify to have the monthly fee waived, depending on which checking/savings package you have
  • No opening deposit
  • Compounding interest to maximize your savings
  • Not available in CA, CT, MD, NV, NJ, NY, VA, DC, certain parts of FL or IL
Additional Reading
Chevron icon It indicates an expandable section or menu, or sometimes previous / next navigation options.

Read our review
Read Our Review A looong arrow, pointing right

Citi vs. Wells Fargo CD Comparisons 

Citi also has speciality CDs like step-up CDs and no-penalty CDs. Meanwhile, Wells Fargo also has a Wells Fargo Special Fixed Rate CD that pays 4.25% to 4.51% (vary by location) APY.

  Citi Fixed Rate CD Wells Fargo Standard Fixed Rate CD
Term lengths 1 month to 10 years 3 months to 1 year
Minimum opening deposit $500 $2,500
APY 0.05% to 4.75% 0.50% to 2.51%
Early withdrawal penalties 90 to 180 days interest 3 months interest for all CD terms
Types of CDs Standard CDs, Step Up CDs, and No Penalty CDs Standard CDs

Winner: Citi

Citi CDs offer a greater variety of CDs, such as step-up CDs and no-penalty CDs. It also pays an especially competitive interest rate on a 9-month, 1-year, or 18-month CD. 

Citi Citi Fixed Rate CD

Citi Fixed Rate CD
3.5/5

A five pointed star

A five pointed star

A five pointed star

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A five pointed star



Annual Percentage Yield (APY)
0.05% to 4.75%


Minimum Deposit Amount
$500

Start saving
Citi, Member FDIC

View Full Details

Citi Citi Fixed Rate CD

Citi Fixed Rate CD
3.5/5

A five pointed star

A five pointed star

A five pointed star

A five pointed star

A five pointed star



Annual Percentage Yield (APY)
0.05% to 4.75%


Minimum Deposit Amount
$500

View Full Details

Start saving
Citi, Member FDIC

Citi Fixed Rate CD

Citi Citi Fixed Rate CD


Start saving
Citi, Member FDIC


Details


Annual Percentage Yield (APY)
0.05% to 4.75%


Minimum Deposit Amount
$500
Editor’s Rating

3.5/5

A five pointed star

A five pointed star

A five pointed star

A five pointed star

A five pointed star

3.5 out of
5 Stars

Pros & Cons
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Pros

Check mark icon A check mark. It indicates a confirmation of your intended interaction.

Range of CD terms

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Relatively low early withdrawal penalties

Cons
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Rates vary depending on term

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$500 to $2,500 opening deposit, depending on your state of residence

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Must visit a branch to deposit more than $10,000

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BBB gives Citi an F in trustworthiness

Highlights
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More Information
  • Terms ranging from 3 months to 5 years
  • Early withdrawal penalties ranging from 90 to 180 days interest
  • Earn 1.10% APY on a 6-month CD; Earn 4.05% to 4.75% APY on a 9-month; Earn 2.00% to 3.00% APY on an 11-month CD; Earn 4.05% APY on an 1-year CD or 18-month CD
  • Earn 0.05% APY on other CD terms between 3 months and 10 months; Earn 0.10% APY on other CD terms between 13 months and 15 months and 30 months; Earn 2.50% APY on other CD terms between 2 years and 5 years
  • $500 opening deposit
Additional Reading
Chevron icon It indicates an expandable section or menu, or sometimes previous / next navigation options.

Read our review
Read Our Review A looong arrow, pointing right

Citi vs. Wells Fargo Trustworthiness and BBB Scores

We use ratings from the Better Business Bureau so you may see how a business addresses customer issues.

Wells Fargo received an F rating because it has responded to customer complaints and because there was government action taken against the bank. Citi has an F rating because it’s received a high volume of customer complaints and had government action taken against the business.

A bad BBB rating isn’t necessarily the be-all and end-all. Talk to current customers or read online customer reviews to get a better understanding of whether a particular institution might be right for you.

Both Wells Fargo and Citi have been involved in recent public controversies.

Citi has been in the following public settlements:

  • In 2020, the bank was required to pay $400 million in a settlement with the Comptroller of the Currency. The OCC said the bank had inefficient banking practices.

Wells Fargo has been involved in the following cases:

  • In December 2022, The Consumer Financial Protection Bureau required Wells Fargo to pay more than $3.7 billion in a settlement that accused the bank of wrongfully charging fees that led thousands of customers to lose vehicles and homes. The settlement also accuses the bank of wrongfully charging overdraft fees on checking and savings accounts.  
  • In 2021, the Office of the Comptroller of Currency issued a cease and desist order against Wells Fargo that claimed the bank of having an inefficient compliance risk management program.
  • In 2020, Wells Fargo paid billions in settlements for its employees creating authorized bank accounts to meet unrealistic sales goals.

Citi vs. Wells Fargo: Frequently Asked Questions


Which is better, Citi or Wells Fargo?


Chevron icon It indicates an expandable section or menu, or sometimes previous / next navigation options.

Choosing between Citi and Wells Fargo may depend on the accounts you’d like to open and what you prioritize most in your banking experience. 

You prefer Citi if you’re looking for ways to earn more interest on your money. For example, Citi® Accelerate Savings and select Citi CDs pay a higher interest rate than the average savings account or CD. Bear in mind that the Citi® Accelerate Savings is mainly available as an online-only option, though.

If you prioritize a large branch network, you may prefer Wells Fargo. Wells Fargo has the most branches in the US, and is available in more states than Citi. 


Which is bigger, Citi or Wells Fargo?


Chevron icon It indicates an expandable section or menu, or sometimes previous / next navigation options.

Wells Fargo has a bigger branch network in the US. Wells Fargo has 4,900 locations, while Citi only has 690 branches.


Sophia Acevedo, CEPF
Banking Reporter

Sophia Acevedo is a banking reporter at Insider. She covers bank reviews, banking guides, and banking and savings articles for Personal Finance Insider. She is also a Certified Educator in Personal Finance (CEPF).
Sophia joined Insider in July 2021 and is an alumna of California State University Fullerton where she studied journalism and minored in political science. She is based in Los Angeles. 
You can reach out to her on Twitter at @sophieacvdo or email sacevedo@insider.com.
Read more about how Personal Finance Insider chooses, rates, and covers financial products and services >>
Below are links to some of her most popular stories:

  • Are banks open today? Here’s a list of US bank holidays for 2023
  • Best CD rates
  • Best High-yield savings accounts
  • These banks and credit unions allow you to exchange foreign currency at a branch, over the phone, or online
  • Four reasons why your debit card might be denied even when you have money


Evelyn He
Compliance Associate

Evelyn He is a compliance associate at Insider who supports the Personal Finance Insider team. Personal Finance Insider is Insider’s personal finance section that incorporates affiliate and commerce partnerships into the news, insights, and advice about money that Insider readers already know and love.
The compliance team’s mission is to provide readers with stories that are fact-checked and current, so they can make informed financial decisions. The team also works to minimize risk for partners by making sure language is clear, precise, and fully compliant with regulatory and partner marketing guidelines that align with the editorial team.
Before joining Insider, she served in various legal and compliance roles in different industries, including the legal and pharmaceutical industries.   
Evelyn obtained her M.S. degree in Marketing at Boston University in 2022. Prior to combining and consolidating her knowledge of law and business, she spent one year finishing 1L courses at Suffolk University Law School to further her legal knowledge. She has also completed MBA business law courses while working on her Bachelor of Business Administration in Management at the University of Massachusetts, Amherst. 
Outside of work, she enjoys spending time with her 14-year-old Shih Tzu named Money, and her 4-year-old Bichon named Tibber.


Top Offers From Our Partners


Capital One 360 Performance Savings


Earn 3.90% Annual Percentage Yield (APY) on any balance. FDIC Insured.


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