Zomato CEO Deepinder Goyal and his wife, Grecia Munoz, recently took on the roles of food delivery agents in Gurgaon to better understand the work done by their delivery staff. The couple wanted to experience firsthand the challenges faced by those who deliver food for Zomato.
Goyal shared their experience on Instagram, where he posted pictures of himself and Grecia dressed in Zomato’s well-known red uniforms. The photos showed them riding a bike around Gurgaon, delivering food, and interacting with customers.
This hands-on initiative was aimed at gaining a deeper understanding of what delivery agents go through in their daily routines, including the difficulties they face on the job.
Goyal shared his thoughts on the experience, mentioning that he thoroughly enjoyed the opportunity to deliver food and found it even more special to do it alongside his wife. He expressed how much fun it was for them to ride through the city together, offering a unique perspective on the hard work their employees put in every day.
The gesture caught the attention of many people on social media, with users appreciating the couple’s commitment and their willingness to step into the shoes of delivery agents. People praised Goyal and his wife for their dedication to understanding their employees’ lives and for making an effort to bridge the gap between management and staff.
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