Jazz invests Rs58.67bn in 2025

ISLAMABAD: Jazz invested Rs 58.676 billion during fiscal year 2025 to expand network capacity, strengthen digital platforms, and accelerate its transition into a leading integrated digital service company, JazzWorld, spanning connectivity, fintech, entertainment, insurance, and digital platforms.

The Investment focused on enhancing connectivity, scaling digital services, and embedding artificial intelligence across customer journeys and operations, in line with the company’s AI1440 (Augmented Intelligence) strategy to serve over 100 million customers in Pakistan.

Jazz closed the year with strong financial momentum. Total revenue in 4Q25 increased 24.5 percent year-on-year (YoY), while FY25 revenue grew 18.6 percent YoY, supported by wider adoption of bundled offers and the growing contribution of digital platforms.

Revenue from telecom and infrastructure services rose 17.7 percent YoY, supported by a 3.3 percent increase in total mobile subscribers and a 21.3 percent rise In ARPU. The growth reflects effective re-pricing, stronger prepaid monetization alongside continued uptake of bundled connectivity and digital services. Moreover, Jazz’s network quality and integrated service offerings further strengthened customer engagement.

Digital businesses continued to scale rapidly, with digital revenue growing 43.7percent YoY in 4Q25 and increasing its contribution to total revenue to 30.2%, up from 26.1precent in 4Q24. JazzCash maintained its leadership in digital financial services with over 58 million customers, while Gross Transaction Value crossed PKR 15 trillion in 2025. With more than one million merchants and agents, the platform processed a significant share of Raast payment value, issuing over 185,000 loans on average daily and achieving its highest-ever single-day customers milestone during the quarter, disbursing PKR 1.4 billion across approximately 266,000 loans.

Mobilink Microfinance Bank maintained strong momentum in Q4 2025, further cementing its position as Pakistan’s largest microfinance bank while expanding inclusive financial services, including the rollout of Islamic banking products for the underbanked segment.

During 4Q25, EBITDA increased 50.6percent YoY, with the margin improving to 45.7percent, up 7.9 percentage points YoY. For FY25, EBITDA grew 23.2percent YoY, supported by revenue growth, Deodar transaction-related efficiencies, and continued financial discipline. Capital expenditure totaled PKR 20.8 billion in 4Q25, with quarterly capex intensity at 16.9percent.

In the recently concluded spectrum auction, Jazz acquired 190 MHz of spectrum for USD 239.5 million, further strengthening its network capacity and supporting the future rollout of next-generation connectivity services.

“Our performance reflects the momentum behind our transition into Pakistan’s leading integrated digital ServiceCo, JazzWorld. Guided by our AI1440 strategy, we are embedding digital capabilities and artificial intelligence across our platforms to create smarter and more inclusive digital experiences for over 100 million customers. Our continued investments in network infrastructure, including the additional spectrum secured in the recent auction and our planned USD1 billion investment over the next three years will strengthen connectivity at scale and prepare our network for the phased introduction of 5G. This will help connect millions of more Pakistanis to the opportunities of the digital economy and enable a better life for all through technology,” said Aamir Ibrahim, CEO of JazzWorld.

During the quarter, Jazz’s total subscriber base reached 73.9 million, while its 4G user base surpassed 55.5 million, up 9.8 percent YoY, with 4G penetration rising to 75.2percent. Multiplay customers – those using connectivity alongside digital services – grew 12percent YoY and now represent 38percent of the user base, generating roughly 3.3 times the ARPU of voice-only users.

Jazz’s digital platforms also recorded strong engagement. Tamasha reached 17.5 million monthly active users, SIMOSA reached 24.1 million monthly active users, FikrFree surpassed 11.2 million policyholders, while ROX reached 1.5 million monthly active users.