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If you prefer a traditional banking experience, Citi and Wells Fargo are two national brick-and-mortar banks you might be considering.
We’ve compared each bank’s savings account, checking accounts, and CDs so you may see if a particular institution might be better suited for your needs. We’re also looking at how each bank’s recent history so you can gauge their trustworthiness.
High interest rate on savings account (need at least $1 in account to earn interest)
Possible to waive monthly service fees
High interest rate on 1-year and 18-month CDs
Different types of CDs (no-penalty and Step Up CDs)
Earn up to $2,000 in a cash bonus if you’re a new customer
Citi groups its bank accounts into packages, which may group checking and savings accounts
Doesn’t offer a money market account
Monthly service fees if you don’t qualify to waive them
Citi® Accelerate Savings isn’t available in CA, CT, IL, MD, NV, NJ, NY, VA, DC, some parts of FL, and Puerto Rico
F rating from the Better Business Bureau due to government action taken against the business and high volume of customer complaints
Wells Fargo Pros and Cons
Pros
Cons
4,900 locations and 12,000 ATMs
Possible to waive monthly service fees
Save As You Go® feature transfers $1 into your Way2Save Savings Account from checking each time you swipe your debit card
Wells Fargo Everyday Checking $300 bonus with a minimum opening deposit of $25 and receive a total of $1,000 or more in qualifying direct deposits to your new checking account within 90 calendar days of account opening (offer ends June 27, 2023)
Wells Fargo Way2Save Savings $525 bonus with a minimum opening deposit of $25 and bring $25,000 or more in new money to your new savings account by day 30 and maintain at least a $25,000 balance through day 90 after account opening (offer ends 6/27/2023)
Low interest rates on savings and CDs
Monthly service fees
F from the Better Business Burea and public settlements involving racial and disability discrimination
Citi vs. Wells Fargo Checking Account Comparisons
Below, we’ve compared each bank’s low-fee checking accounts.
Citi Access Account
Wells Fargo Everyday Checking Account
Minimum opening deposit
$0
$25
Monthly service fee
$10 or $0
$10 or $0
How to waive the monthly service fee
Check off at least one of these requirements per month:
Receive a direct deposit of any amount
Make one bill payment
Have an average monthly balance of at least $1,500 in all Citi accounts and investment accounts
Check off at least one of these requirements per month:
Receive direct deposits of at least $500
Have $500 or more in your account daily
Link your account to a Wells Fargo ATM Card or Campus Debit Card
Waive the $10 monthly service fee by making one direct deposit per month, OR making one bill payment per month, OR maintaining an average monthly balance of $1,500 in linked accounts
Have an average monthly balance of $500 or more (for Basic or Access account packages when its not linked to checking)
Have an average monthly balance of $1,000 or more OR make an enhanced direct deposit and one qualifying bill payment (for Basic or Access account packages with checking and savings accounts)
Have an average monthly balance of $30,000 or more across all your Citi accounts (for the Citi Priority account package)
Have an average monthly balance of $10,000 or more across all your Citi accounts (for the Citi account package)
Automatically waived if you have a Citigold account
Fulfill one of the following criteria monthly:
Have $300 in your account daily
an automatic transfer of $25 or more each fee period from a linked Wells Fargo checking account
an automatic transfer of $1 or more each business day within a fee period from a linked Wells Fargo checking account
Use the Save as You Go feature if you have a checking account
Are under the age of 24
Caveats
Not available in CA, CT, IL, MD, NV, NJ, NY, VA, certain parts of FL, certain parts of Puerto Rico, or Washington, DC
You may pay a monthly fee, depending on a variety of factors
Other fees depend on which checking account you link to your savings account
Not available in certain states
BBB gives Citi an F in trustworthiness
Highlights
More Information
Monthly fee depends on whether you link to a Citi checking account, and which checking account you choose
You may qualify to have the monthly fee waived, depending on which checking/savings package you have
No opening deposit
Compounding interest to maximize your savings
Not available in CA, CT, MD, NV, NJ, NY, VA, DC, certain parts of FL or IL
Additional Reading
Read our review
Citi vs. Wells Fargo CD Comparisons
Citi also has speciality CDs like step-up CDs and no-penalty CDs. Meanwhile, Wells Fargo also has a Wells Fargo Special Fixed Rate CD that pays 4.25% to 4.51% (vary by location) APY.
$500 to $2,500 opening deposit, depending on your state of residence
Must visit a branch to deposit more than $10,000
BBB gives Citi an F in trustworthiness
Highlights
More Information
Terms ranging from 3 months to 5 years
Early withdrawal penalties ranging from 90 to 180 days interest
Earn 1.10% APY on a 6-month CD; Earn 4.05% to 4.75% APY on a 9-month; Earn 2.00% to 3.00% APY on an 11-month CD; Earn 4.05% APY on an 1-year CD or 18-month CD
Earn 0.05% APY on other CD terms between 3 months and 10 months; Earn 0.10% APY on other CD terms between 13 months and 15 months and 30 months; Earn 2.50% APY on other CD terms between 2 years and 5 years
$500 opening deposit
Additional Reading
Read our review
Citi vs. Wells Fargo Trustworthiness and BBB Scores
We use ratings from the Better Business Bureau so you may see how a business addresses customer issues.
Wells Fargo received an F rating because it has responded to customer complaints and because there was government action taken against the bank. Citi has an F rating because it’s received a high volume of customer complaints and had government action taken against the business.
A bad BBB rating isn’t necessarily the be-all and end-all. Talk to current customers or read online customer reviews to get a better understanding of whether a particular institution might be right for you.
Both Wells Fargo and Citi have been involved in recent public controversies.
Citi has been in the following public settlements:
In 2020, the bank was required to pay $400 million in a settlement with the Comptroller of the Currency. The OCC said the bank had inefficient banking practices.
Wells Fargo has been involved in the following cases:
In December 2022, The Consumer Financial Protection Bureau required Wells Fargo to pay more than $3.7 billion in a settlement that accused the bank of wrongfully charging fees that led thousands of customers to lose vehicles and homes. The settlement also accuses the bank of wrongfully charging overdraft fees on checking and savings accounts.
In 2020, Wells Fargo paid billions in settlements for its employees creating authorized bank accounts to meet unrealistic sales goals.
Citi vs. Wells Fargo: Frequently Asked Questions
Which is better, Citi or Wells Fargo?
Choosing between Citi and Wells Fargo may depend on the accounts you’d like to open and what you prioritize most in your banking experience.
You prefer Citi if you’re looking for ways to earn more interest on your money. For example, Citi® Accelerate Savings and select Citi CDs pay a higher interest rate than the average savings account or CD. Bear in mind that the Citi® Accelerate Savings is mainly available as an online-only option, though.
If you prioritize a large branch network, you may prefer Wells Fargo. Wells Fargo has the most branches in the US, and is available in more states than Citi.
Which is bigger, Citi or Wells Fargo?
Wells Fargo has a bigger branch network in the US. Wells Fargo has 4,900 locations, while Citi only has 690 branches.
Sophia Acevedo, CEPF
Banking Reporter
Sophia Acevedo is a banking reporter at Insider. She covers bank reviews, banking guides, and banking and savings articles for Personal Finance Insider. She is also a Certified Educator in Personal Finance (CEPF). Sophia joined Insider in July 2021 and is an alumna of California State University Fullerton where she studied journalism and minored in political science. She is based in Los Angeles. You can reach out to her on Twitter at @sophieacvdo or email sacevedo@insider.com. Read more about how Personal Finance Insider chooses, rates, and covers financial products and services >> Below are links to some of her most popular stories:
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Evelyn He
Compliance Associate
Evelyn He is a compliance associate at Insider who supports the Personal Finance Insider team. Personal Finance Insider is Insider’s personal finance section that incorporates affiliate and commerce partnerships into the news, insights, and advice about money that Insider readers already know and love. The compliance team’s mission is to provide readers with stories that are fact-checked and current, so they can make informed financial decisions. The team also works to minimize risk for partners by making sure language is clear, precise, and fully compliant with regulatory and partner marketing guidelines that align with the editorial team. Before joining Insider, she served in various legal and compliance roles in different industries, including the legal and pharmaceutical industries. Evelyn obtained her M.S. degree in Marketing at Boston University in 2022. Prior to combining and consolidating her knowledge of law and business, she spent one year finishing 1L courses at Suffolk University Law School to further her legal knowledge. She has also completed MBA business law courses while working on her Bachelor of Business Administration in Management at the University of Massachusetts, Amherst. Outside of work, she enjoys spending time with her 14-year-old Shih Tzu named Money, and her 4-year-old Bichon named Tibber.
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